Store Shipping Info?

Shipping within the United States via Media Mail is $4.50 per order and $1.00 per physical item for our vinyl records.  Canada is $19, $1 per physical item.  All other countries are $24, $2 per physical item.  All Disappearing Releases ship in Disappearing Brand packaging.  Do you have a large order and require insurance or special services?  Please contact the store.  Shipping cost varies depending upon the items in your order (cassettes, vinyl, etc.) If you have no vinyl in your order, your shipping cost will likely be lower and your order will be partially refunded for the difference depending on your location and necessary shipping method. This refund, if it applies to your order, will be sent immediately upon shipping your item.  For different countries, please use the shipping option appropriate for your desired destination and chosen product type.  Should there be any issues or discrepancies with your order, we will contact you as soon as possible and update our records to ensure your parcel is mailed properly and you receive it safely.  For other shipping rates, please consult the appropriate item in the Disappearing store.

Store Payment Info/Terms of Service?

Paypal, Credit Card via Stripe/Squarespace, and Apple Pay are all accepted on our checkout page.  Ordering cassettes or smaller items only (i.e. no vinyl)? E-mail harrison@disappearinggaze.com and we will set you up with a direct paypal link with a decreased shipping rate, should you wish not to wait for your partial refund.  Please remember to view our return policy, privacy policy, and terms of service in Step 4 of Checkout before finalizing and placing your order.

Refunds?

We are happy to honor requests for refunds within 10 days of the receipt of your item. We ask that any sealed releases remain sealed (unless, upon opening your item, you discover the contents are damaged!), and that items are returned in a similar condition to which they were sent to you. We take great care in choosing the packaging and method of your shipment. We ship vinyl outside the outer sleeve to protect the artwork and disc itself. We use rigid, top-folding vinyl mailers that lock records and sleeves in place while lessening the chance of corner dings and other damage. We provide a tracking number for all orders to give additional peace of mind. The mailers and tracking number add to the cost of shipping, and this is reflected in the price you pay at checkout. This enables us to promptly respond to requests for returns and give you a top-quality product in the best possible condition. If you have any additional requests, please do not hesitate to contact us: harrison@disappearinggaze.com

2 Stores?

We have 2 store pages on our site- Store and Used Market.  

Our Store releases marked “A Disappearing Product” are made in-house, i.e. anything with a "dis-xxx" catalog number and are always made available in deluxe vinyl format, with possible CD and cassette iterations.  Every Disappearing release is made with the highest grade materials and meticulously scrutinized for quality in the production, duplication, and editing stages and is presented proudly with our seal of quality. “disd-xxx” releases are distribution titles we make ourselves for records released elsewhere, and “disx-xxx” releases are special bonuses that are packaged in bundles, made for special commemorative projects, or made in extremely limited quantities.  Through our Store page we also sell distribution titles made and sold originally from all over the world from Japanese, Singaporean, Indonesian, and other labels. These are new stock which we receive as a vendor to make available for sale all over the world- we are happy to shine a light on music which may not otherwise available outside its home country. Disappearing Records has sometimes assisted in some capacity with these releases, either through concept, funding, artwork, or production. Distro and Disappearing titles can all be added to the same cart, so you can support great artists and labels from around the world by bundling in items with your order, as you wish.

Our Used Market is where you will find a variety of curiosities. Besides used or lightly damaged Disappearing products which are not fit to sell at full price, you will also find rare indie label releases in many formats. We are not official vendors of these records; these are simply extra copies or odds and ends left over as we build our archive of independent music releases.  You will find many great artists and sounds here and you can combine products on our Store page with those from the Used page in the same cart. 

What Kind of Music Do You Release?

Disappearing Records specializes in Asian shoegaze music, consisting of a genre and region of the world both rife with creativity and startling originality.  However, we delight in collaborating with artists who push boundaries and blend genres the world over, so a 'shoegaze label' is a title we wear proudly and not a restriction per se.  The cliché is apt: expect the unexpected.

Will You Release "?" by "?"

Due to the nature of working with a myriad of artists with different wishes and the 'patience breeds perfection' approach we take to releases, we usually cannot spare hints or details about any upcoming projects on our roster.  Rest assured, your listening enjoyment will be increased significantly when compounded with the surprise when we finally do announce a new project each time.  We are sincerely trying for the "what you've always wanted, but never knew was possible."  We believe it's possible and can't wait to be surprised with you.

Are you currently accepting submissions?

Any bands we are working with through 2024 we are already in contact with. Our label is big in vision but small in current scope: we give each of our artists a great deal of attention and put much love and care into every physical release. Our business model clearly values passion and artistry over profit and market deadlines. This enables us to release incredibly polished and unique products, but at a slower rate than larger labels with faster output. Although we welcome any submission in any genre, please have realistic expectations about receiving a reply or our ability to stock a release if our schedule is full or our distribution line is already packed. For now, the likely answer is either we will love your project but only be able to do it on an extended timeline in the range of years, or we will have to abstain from releasing it due to our limited number of eyes and ears. We humbly and sincerely thank you for your interest.

I Want to Know More About What You Are Doing

Please check out our Blog here on our site for the first and most detailed stories of what is happening at Disappearing, plus our Events tab will fill up as time goes on.  We'll have some podcasts and other mysterious things on our Downloads page when we have unique people to talk to and things we just have to tell you about.  For quick bites, our relevant social media is at the bottom of our webpage.  

I Have an Issue with My Order...

Please contact: harrison@disappearinggaze.com